General TrakHeadz FAQ’s

1.       How does the TrakHeadz Label Program get my songs into the hands of the NCIAA Club DJs?

Answer - When you upload a song into the TrakHeadz database, it is randomly distributed to the accounts of our DJ membership. When a DJ logs into his/her account, your song will be waiting there for him/her to review.

2.       What guarantees that a DJ will listen to my song?

Answer – As a condition to maintaining their NCIAA Membership, each DJ member agrees to listen to all songs submitted to him/her within 30 days of receiving it. However, it’s important to note that the real motivation to listen to yours as well as other songs submitted comes from the DJs themselves. Our DJ Members are professionals, who require new music and artist's constantly. They are excited at the prospect of discovering great new music that both they and their audience can enjoy.

3.     Is it safe to up load my music over the Internet?

Answer Yes.  The TrakHeadz Distribution System uses SSL 128 bit encryption to ensure that your songs are protected when posted on our site. Only selected staff and those DJ members who have been authorized to review them have access to your songs.

4.    I opened a Trakheadz Distribution Account, submitted a song and it was not distributed. Why?

Answer – While we  provide an equal opportunity for all of its label members to have their music reviewed, there are certain criteria that each song must meet in terms of audio quality before they are distributed to our DJ members.

  • Songs that have an abundance of static, pops, clicks or just plain bad audio quality will not be distributed to our DJ members.

This is because our DJs are interested in downloading songs that are ready to be played in their clubs and/or radio station. If a song has bad audio quality, a DJ will not be able to play it. TrakHeadz staff monitors all songs that are uploaded to ensure that they meet minimum standards of audio quality. Songs that fall short in this regard are not distributed. In the event that this happens your Label account will not be billed for the submission. Finally, TrakHeadz does not review songs to ascertain their hit potential or lack thereof. We leave that task up to those who are most qualified to make that determination…the professional DJ.

5.     Can I submit an entire album for review?

Answer – Currently we only accepts single song uploads. You can however, upload each song from your CD one at a time, or subscribe to our Gold or Platinum Account that offers you multiple songs uploads at a discount.  There are plans in the immediate future to accomodate complete album uploads.

6.     Do you collect money from CD Sales that I make as a result of the exposure I receive via your site?

Answer No! We only charge a basic membership and fee to upload the song. There are no other hidden costs.  For more information about pricing Please click here.

 

If you require specific Technical information please email your request to: Support@nciaa.org.

This policy is required to insure the legitimacy of the request.  We appologize for any inconvenience, but do the the high level of piracy and other security concerns with internet hacking and virus contamination we must who, and why we are providing this technical information to.